Terms & Conditions Amaze Yourself
1.- Understanding
These Terms & Conditions apply to all coaching services provided by Amaze Yourself (“AY”) to any individual or organization (“Client”). Services include, but are not limited to, in person coaching, online coaching, training, programs, retreats, assessments, and VIP days.
Besides these Terms & Conditions shall also govern the sale and supply of downloadable course materials, including but not limited to (e-)books through our website and as part of our service, and the use of those course materials.
By explicitly accepting these Terms & Conditions, the Client acknowledges having read, understood, and agreed to the terms outlined herein before contracting any service.
Kindly do consider this Terms & Conditions does not affect any statutory rights you may have as a consumer.
2.- Written confirmation of the contract
In compliance with Spanish Law 34/2002 (LSSI-CE), the Client expressly accept these Terms & Conditions by contracting with AY.
Acceptance will be given via one of the following methods (at AY directionality):
- DocuSign,
- GoHighLevel,
- Electronic signature (qualified or advanced),
- Checkbox confirmation (not pre-selected) during the online enrollment process,
- Written confirmation via email.
A confirmation email with a copy of the Terms & Conditions and the contract will be sent to the Client as proof of acceptance.
3.- Coaching Procedures
Coaching, group coaching, online training, and Q&A sessions occur on dates announced via Voxer, Whatsapp, and or GoHighLevel.
One-to-one coaching, VIP days, and retreats are scheduled upon mutual agreement. One-to-one coaching requires the payment prior to the session whilst VIP days and retreats require a down payment to secure a date.
Clients are responsible for ensuring access to the necessary software, hardware, and internet connection for online coaching.
Coaching sessions may be conducted in English or Dutch.
4.- Payment Methods
Payment is required in advance via wire transfer. Proof of payment must be sent immediately to AY.
Failure to pay will result in a temporary suspension of services.
The Client will receive a written notice with a seven (7) business day grace period before suspension.
5.- Refund Policy
A full refund is only granted with one-to-one coaching and according to the conditions agreed in the contract.
6.- Licensing of course materials
We will supply your course materials to you in the format or formats specified on our website and/or via email, and by such means and within such periods as are specified on our website and/or via email.
Subject to your payment of the applicable price and compliance with these terms and conditions, we grant to you a worldwide, non-exclusive, non-transferable license to make any use of your course materials permitted by Section 8.3, providing that you must not in any circumstances make any use of your course materials that are prohibited by Section 8.4.
The “permitted uses” of your course materials are:
- downloading a copy of each of your course materials;
- in relation to written and graphical course materials: making, storing, and viewing copies of your course materials on not more than 3 desktop, laptop, or notebook computers, e-book readers, smartphones, tablet computers, or similar devices;
- in relation to audio and video course materials: making, storing, and playing copies of your course materials on not more than 3 desktop, laptop, or notebook computers, smartphones, tablet computers, media players, or similar devices; and
- printing a single copy of each of your written course materials solely for your own use.
The “prohibited uses” of your course materials are:
- the publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution, or redistribution of any course material (or part thereof) in any format;
- the editing, modification, adaptation, or alteration of any course material (or part thereof), and the creation of any derivative work incorporating any course material (or part thereof);
- the use of any course material (or part thereof) in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory, or otherwise objectionable;
- the use of any course material (or part thereof) to compete with us, whether directly or indirectly; and
- any commercial use of any download (or part thereof), providing that nothing in this Section 6 will prohibit or restrict you or any other person from doing any act expressly permitted by applicable law.
All intellectual property rights and other rights in the course materials not expressly granted by these terms and conditions are hereby reserved.
You must retain, and must not delete, obscure, or remove, copyright notices and other proprietary notices on or in any course material.
The rights granted to you in these Terms & Conditions are personal to you, and you must not permit any third party to exercise these rights.
If you breach any provision of these terms and conditions, then the license set out in this Section 6 will be automatically terminated upon such breach.
You may terminate the license set out in this Section 6 by deleting all copies of the relevant course materials in your possession or control.
Upon the termination of a license under this Section 6, you must, if you have not previously done so, promptly and irrevocably delete from your computer systems and other electronic devices all copies of the relevant course materials in your possession or control, and permanently destroy any other copies of the relevant course materials in your possession or control.
7.- Confidentiality & Data Protection (GDPR Compliance)
Personal data collected includes name, email, payment details, coaching history, and progress data.
Data is stored for five (5) years after contract termination unless required for legal compliance.
Clients have the right to access, correct, delete, and request portability of their data by emailing yvonne@amaze-yourself.com.
Data will not be sold or transferred to third parties without explicit written consent, except as required by law.
The Client may revoke consent for the use of personal data for promotional purposes at any time.
You can find our Privacy Policy at the following link: https://amaze-yourself.com/privacy-policy/
8.- Intellectual Property and License Restrictions
All course materials and coaching content are proprietary to AY and protected under Spanish intellectual property laws.
Unauthorized reproduction, resale, or distribution is strictly prohibited and may result in immediate contract termination and legal action.
This website www.amaze-yourself.com are owned and operated by AY.
AY is YVONNE DAM, Y9868833F, Avinguda Diagonal 433, 08036, Barcelona, Spain.
You can contact us by writing to the address given above, by using our website contact form, by telephone on +34 633 618 260 or by email to yvonne@amaze-yourself.com.
9.- Dispute Resolution & Jurisdiction
The primary intention is for parties to resolve disputes amongst themselves.
Unless differently agreed in the contract, in case of disputes, both parties agree to attempt good-faith mediation in Barcelona, Spain, before pursuing legal action.
If mediation fails, disputes shall be resolved in the competent courts of Barcelona, Spain.
The liability of AY is limited to the total fees paid by the Client, which in any case cannot exceed the fees paid by the Client in the six (6) months preceding any dispute.
10.- Amendments
AY reserves the right to modify these Terms & Conditions, with at least 15 days’ prior notice to the date set up for coming into force.
If the Client does not object in writing within the notice period, the modifications shall be considered accepted.
Terms and conditions as drafted on 9 April 2025
